Dispatch time: Orders are dispatched within 1–2 business days (Mon–Fri), provided all items are in stock. Most go out the next business day.

Standard delivery: 2–6 business days for most areas via Australia Post.

Express delivery: 1–3 business days for most areas via Australia Post.

Regional & interstate: Delivery times may vary depending on your location.

Shipping options: Standard and Express are available at checkout, with all orders sent Australia-wide via Australia Post.

Not sure about your area? Get in touch and we'll confirm an estimate for your postcode.

Yes, we offer free standard shipping on all orders over $59.

What can I return? We accept returns within 30 days of delivery for items that are damaged, defective or expired.

How do I start a return? Contact our team first at sales@healthezpharmacy.com.au or 03 4318 0200, and we'll guide you through the process.

What happens next? Once your return is approved, we'll send you a return shipping label along with instructions on how and where to send your package.

Need help? Reach out any time at sales@healthezpharmacy.com.au or 03 4318 0200 with any returns or refund questions.

Yes. Upload your e-script and our pharmacists will dispense and dispatch it.

Yes. Our pharmacists are available 5 days a week monday to friday. Call us on 03 4318 0200 to speak to a pharmacist. Alternatively, send us an email to sales@healthezpharmacy.com.au or use our contact us form